Solutions
Business systems people search for by the job they do
These pages are for people who know the system they need: a CRM, a hotel tool, a booking diary, a fleet record. Each one describes the product. The service pages describe how we deliver it.
- Property and hotels
- CRM and ERP
- Inventory and booking
- Fleet and documents
Product shape, then a first release
A full version of any of these systems can take a long time. The useful move is to name the records and the one loop that must work, then ship that. The rest is a sequence, not a promise to draw every screen before development starts.
Named systems, not a slogan
A solution page is
- The record the product keeps
- The person who updates it
- The handoff into the next step
It is not
- Every module in one quote
- A client result we did not do
- A licence for a packaged suite
How we cut a business system
The noun
Unit, room, vehicle, file, or order. The product is that noun and its status.
The edge
CRM, finance, and the website stay where they are unless replacing them is the point.
The first users
One team that will use it daily beats a demo for the whole group.
What a solution brief names
- 01
The noun
Unit, room, vehicle, file, or order.
- 02
The person
Who updates it on a normal day.
- 03
The edge
The CRM, finance tool, or site that stays put.
- 04
The first team
One group that will use it daily.
Marks a solution is a product
- 01
The product is named
Property, hotel, CRM, stock, or the document book. One of them is first.
- 02
The first user is named
The clerk, agent, or dispatcher who must succeed is identified.
- 03
A package was considered
Buy was compared with build for the ordinary parts.
- 04
The release is smaller
The first ship is a slice of the catalogue, and the rest has a later label.
Business systems
Property management
Units, leases, maintenance, and owner reporting in one record.
Hotel management
Guest requests, departmental tasks, and a truthful stay record.
CRM
A customer record with an owner, a next step, and a history.
ERP
Purchasing, stock, and approvals with a clean handoff to finance.
Inventory
On-hand, reserved, and in transit, with a reason for every change.
Booking
Reservations and appointments that cannot double-sell a slot.
Fleet management
Vehicles, maintenance, assignments, and a utilisation story.
Document management
Versions and permissions, so the current file is obvious.
